Today was eventful...to say the least. I didn't get lost on my way to Fukiage Station (about 20 minute bike ride), I only got on the wrong train once, and during my 3 hour excursion I accomplished ABSOLUTELY NOTHING...except for spending ALL of my money. Let me just give a shout out to my bank real quick, "WellsFargo...you suck!"
I called my bank this morning to find out about how to get money (everywhere I've gone says that I am DENIED because of my "card issuer" (aka my bank). I call my bank and they tell me that it's MY FAULT and I don't know my own pin number (which just so happens to be the same one I've had for 10 years now). Then they try to tell me that I'm trying to withdrawl $3000 (NOT even an option at a Japanese ATM) and that I should just go into a major bank and ask for a cash advance (a word that can't be translated into Japanese). So I spend ALL day trying to do this and 2 post offices, 2 kombinis (convenience stores) and 2 MAJOR banks later I piss poor and stranded in Japan. Luckily, the people I'm staying with are extremely generous and allowed me to use their phone to call WellsFargo (talk time on Japanese phones is ridiculously expensive). I talked to 4 different people and all I got was, "I'm sorry mam we can't help you. There's no way for me to prove your who you say you are." WELL NO DUH BATMAN, I'm talking to you on the phone and even if you could see me you wouldn't know me from ADAM.
"I'm sorry mam, policy states that I cannot tell you that information over the phone." "Well, can you E-MAIL it to me through your system.""No mam, I cannot give you that information.""Well, how the HELL (pardon my french) can I get this information?" "You can download it." "I already told you that the computer I'm using will not allow me to download the information. So you're telling me that even though I'm sitting here reading off my most recent charges and statement, know my security password and can answer just about question about my account, that this doesn't verify that I am who I say I am?""No mam.""Well what can I tell you that will get you to believe that I am who I am?""Nothing mam." SERIOUSLY! SERIOUSLY! So in the spirit of desperation I tell the lady I'm talking to, "So you're telling me, that you're going to leave me stranded in a foreign country with no money and no access to money ...so basically I'm starving and without shelter (I can only accept charity for so long before I need money to get my own place!)." "I'm sorry mam there's nothing we can do." Needless to say, I'll be switching banks soon. And as soon as I can get access to something to write with and mail with (all of which take MONEY), I will be writing a very nasty letter to SOMEONE who CAN do something. I realize there are millions of slimeballs out there, but isn't that why banks set-up security passwords? I can't believe there is NOTHING I can tell them that would verify my identity. If I were TRULY here with a company that wasn't full of such amazingly generous people, I probably would be homeless and straving by now (Japanese aren't exactly known for their giving spirit). What the heck is WRONG with these people?
Friday, March 20, 2009
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